Job Summary:

As a Service Technician, you are responsible for the high-quality installation, maintenance, and repair of Survitec products. You balance technical expertise with a safety-first mindset, ensuring all work meets regulatory standards while actively contributing to process improvements and a positive team culture.

Candidates without relevant technical diplomas or certificates and a strong willingness to learn are also encouraged to apply.

Key Responsibilities

Technical Execution: Deliver high-quality maintenance, inspections, and emergency repairs according to standard routines and performance metrics.

Customer Excellence: Act as a professional brand ambassador, using product expertise to resolve technical queries and customer needs.

Compliance & Safety: Strictly follow HSE policies and regulatory codes; identify risks to ensure a safe working environment for all.

Operational Support: Manage schedules with leadership, maintain accurate stock records, and assist in testing new products or complex systems.

Continuous Improvement: Identify process inefficiencies, participate in root-cause problem solving, and implement standardized toolkits.

Professional Development: Proactively expand technical competencies across multiple product lines through ongoing training and coaching.

Core Skills

Problem Solving: Simplifies complex information to make timely, effective decisions.

Accountability: Takes ownership of commitments and consistently achieves results under pressure.

Communication: Builds strong customer relationships and communicates clearly with diverse audiences.

Drive & Agility: Approaches challenges with urgency and enthusiasm while maintaining a focus on efficient processes.

Shift Details: Includes regular shifts on Saturdays, Sundays, and Public Holidays.
Rest Days: Two scheduled rest day per week.

Benefits

Company transport : Clementi / Admiralty / SengKang / Tampines

Comprehensive health insurance with hospitalization and specialist coverage, plus dental benefits

Annual Wage Supplement (AWS)

Professional Development and Career Advancement.

Birthday Leave & Anniversary Leave.

Meal, Transport and Laundry allowance.

Recognition Awards.