This is a hands-on, operational role where you will be trained across all core outlet functions before progressively taking on greater ownership and management responsibilities. High performers will have the opportunity to advance into Senior Outlet Manager, Business Development, or Regional Management roles as the company continues to expand. This role plays a critical part in ensuring strong outlet performance — driving operational excellence, staff capability, customer experience, and brand consistency across outlets.

Outlet Operations & Execution

 Learn and execute all daily outlet operations, including opening and closing procedures, food and beverage preparation, customer service, cleaning, and routine operational checks.

 Follow all Standard Operating Procedures (SOPs), recipes, and operational guidelines to ensure consistency and quality across all outlets.

 Ensure smooth daily operations and maintain service standards during peak and off peak periods. Customer Experience

 Deliver excellent customer service, including warm greetings, accurate order taking, efficient service flow, and professional handling of customer feedback or complaints.

 Maintain a welcoming and professional outlet environment that reflects the brand’s standards. Food Safety & Compliance

 Ensure strict compliance with food safety, hygiene, and cleanliness standards at all times.

 Conduct routine checks on personal hygiene, outlet sanitation, and temperature monitoring. Team Support & Training

 Support the onboarding, training, and performance monitoring of new team members and part-time staff.

 Reinforce SOP adherence and service standards through hands-on guidance and coaching. Operational Improvement

 Proactively identify operational issues or risks (e.g. equipment, manpower, service flow) and escalate them early to management.

 Suggest practical improvements to enhance efficiency, service quality, and customer satisfaction. Ad-hoc Duties

 Perform additional duties as assigned by management to support business operations and special projects.

Job Qualifications:

-Degree holder in any Field.

-Wants real career progression in F&B, not just a shift-based job

-Is comfortable starting hands-on and earning leadership through performance

- Thrives in a fast-paced, high-growth environment

-Aspires to eventually manage multiple outlets or regional operations

Benefits :

• Annual Leave: 7 days Annual Leave

• Staff Meals: Up to 2 meal per working day

• Staff Discounts: Enjoy generous discounts across outlets

• Staff Uniform: Provided

EA Personnel By: LIM SWEE HAN | EA Personnel No: R1547369 | EA License No.: 23C1570

Visi Intergroup Pte. Ltd. |Permanent & Search Division | Private & Confidential