About the role

The International Assignment Consultant (IAC) - Korean Language Required, serves as the “navigator” of the relocation process for his/her international assignees. Responsibilities include, but are not limited to: administering relocation policy/program; counseling on best utilization of resources (language and cross-cultural); coordinating the shipment of household goods, destination services and expense management.

What you'll be doing 

·       Provides single point of accountability for all phases of international relocation activities on behalf of client as outlined in contractual agreement. Provide exemplary customer service to assignee and his/her family.

·       Deliver Cartus’ core products and services (consulting, cross cultural, language, moving services, etc) to assign customers according to prescribed Cartus’ standards.

·       Demonstrate knowledge of Cartus’ products and services in all interactions with client and customer.

·       Compile data and/or coordinate the compilation of data from internal Cartus departments to ensure the accuracy and timeliness of client reporting.

 ·       Maintain    and    enhance    relationships    with    Cartus’    internal departments  and external suppliers/partners in regards to meeting and exceeding clients’ needs.

·       Participate in special projects as needed, including client presentations, client/supplier training, trade conferences, etc.

·       Maintain compliance with Cartus’ corporate policies, programs, and standards.

·       Recognize cross selling opportunities of Cartus’ products and services to assign clients to generate increased revenue.

·       Any other duties as assigned by the Management.

What we're looking for

Qualifications & Experience

·       Excellent bilingual communication skills, both written and verbal, in English and Korean

·       Superior customer service skills

·       Highly organized with excellent time management abilities

·       Detail-oriented with the ability to manage multiple tasks simultaneously

·       Strong team player

·       Ability to learn and deliver all Global Services products

·       Strong cultural awareness and sensitivity

·       Innovative, resourceful, and solution-focused

·       Strong presentation skills

·       Excellent interpersonal skills

Education & Addition Requirements

·       Fluency in both English and Korean (both written and verbal) is required to communicate with Korean‑speaking clients, assignees, and global stakeholders

·       Bachelor’s degree or equivalent

·       2-5 years’ related business experience in the customer service, call centre, relocation, destination services, immigration, moving services, real estate, accounting firms, HR outsourcing (expatriates’ payroll), hospitality (hotel concierge, airlines) or international industry

What we offer

At Cartus, you will enjoy the flexibility of a hybrid work arrangement, the support of a collaborative team culture, and the energy of a dynamic environment. We provide opportunities to gain hands-on experience, develop new skills, and contribute to meaningful projects that make a real impact.

About us 

Cartus Corporation, a global leader in talent mobility and a subsidiary of Compass International Holdings, delivers comprehensive corporate relocation solutions to organizations worldwide. Serving more than a third of Fortune 100 companies and hundreds of small-to-mid-size programs through its Cartus InsigniaSM segment, Cartus provides tailored expertise that drives workforce mobility and organizational success.

Compass International Holdings’ portfolio includes some of the most iconic brands in real estate—Better Homes and Gardens® Real Estate, CENTURY 21®, Coldwell Banker®, Corcoran®, ERA®, and Sotheby’s International Realty®—as well as national title, settlement, relocation, and mortgage origination ventures. Together, these integrated capabilities position Compass International Holdings as a trusted industry leader, delivering scale, innovation, and excellence across the real estate and relocation landscape.

If you're ready to join a dynamic and global organisation, apply now for the role at Cartus Corporation Pte Ltd.