The Community Giving team at Singapore Cancer Society approaches fundraising as the design of end-to-end donor journeys and engagement experiences.

Rather than focusing only on transactions, the team focuses on building meaningful pathways for supporters to grow, from awareness, to participation, to advocacy and fundraising.

We are looking for an Excutive who will take ownership of specific fundraising platforms and initiatives, designing the experiences that engage supporters and communities.

This role combines strategy, user experience thinking, behavioural insight, and project execution. The successful candidate will approach fundraising with a product mindset, thinking about supporter engagement as a journey that can be designed, tested, and improved.

Responsibilities:

1. Fundraising Platform Ownership

Support and manage community fundraising platforms or initiatives (e.g., campaigns, peer-to-peer platforms, community engagement programmes).

Design and optimise the end-to-end supporter journey, from discovery to participation to advocacy.

Identify opportunities to grow participation, engagement, and fundraising outcomes.

2. Experience & Journey Design

Apply UX/UI and journey design thinking to create meaningful engagement experiences.

Assisting to map supporter journeys and identify barriers, motivations, and opportunities for engagement.

Develop initiatives that encourage supporters to become advocates and community fundraisers.

3. Strategy & Insight Development

Analyse supporter engagement data and fundraising performance to generate insights to shape and improve organizational short-mid term supporters engagement strategies.

Apply principles from behavioural science and community engagement to improve campaign design.

Identify new entry points for participation (place-based, time-based, people-based, platform-based).

4. Initiative Execution

Assist in the planning and delivery of fundraising initiatives.

Manage timelines, partnerships, and campaign coordination.

Ensure initiatives are delivered effectively and achieve desired outcomes.

5. Stakeholder Engagement

Engage community partners, volunteers, and supporters.

Build strong relationships with internal teams including communications, programmes, and operations.

Coordinate with donor administration functions to ensure smooth supporter and donor experiences.

Contribute ideas to shape and improve donor experience and campaign development

6. Storytelling & Communication

Translate complex ideas and programme impact into clear, engaging narratives.

Support the development of campaign messaging and engagement content.

Communicate supporter stories that inspire participation and giving.

Criteria:

Fresh graduates or early-career professional with strong interest in community engagement and experience design are welcome to apply.

A background in UX/UI design, product management, marketing or growth, community engagement, behavioural/social sciences, or nonprofit fundraising and programme development will be advantageous.

Strong strategic and analytical mindset, with the ability to translate insights into actionable plans.

Highly organised, detail-oriented, and able to manage multiple priorities effectively.

Creative problem-solver with a strong track record of execution and delivering outcomes.

Excellent stakeholder management, communication, and storytelling skills, with the ability to translate complex ideas into engaging, user-centric initiatives.