Clinical Assistance

Assist the dentist in chairside procedures and dental treatments

Prepare and maintain dental instruments, materials, and equipment according to MOH and clinic protocols

Prepare patients for treatment and ensure comfort during procedures

Mix and prepare dental materials when required

Assist in taking dental radiographs

Patient Interaction

Greet patients and ensure a smooth check-in and check-out process

Educate and advise patients on oral hygiene, post-operative instructions, and clinic services

Handle treatment discussions and provide basic explanations of procedures and costs

Maintain patient confidentiality and service standards at all times

Reception & Communication

Answer phone calls and respond to WhatsApp or online enquiries

Schedule and manage patient appointments

Coordinate with patients for follow-ups and recalls

Manage daily scheduling and appointment coordination

Administrative & Inventory

Maintain clinic inventory and perform stock checks

Order supplies when needed

Maintain accurate patient records and assist with data entry

Comply with regulatory and MOH guidelines for clinical documentation

Assist in billing and payment collection

Issue receipts and invoices

General Housekeeping & Compliance

Maintain cleanliness of clinical and reception areas

Adhere to clinic SOPs and infection control protocols

Assist in daily clinic opening and closing routines

Additional Duties

Support marketing or community outreach events (e.g., flyers, dental talks)

Participate in training sessions, team meetings, and performance reviews

Any other duties assigned by the clinic manager or dentist