Persyaratan untuk peran ini:

PT. RASLAN LAUNDRY INDONESIA sedang membuka lowongan untuk posisi Penuh waktu Customer Support di Tibubeneng, Bali. Lamar sekarang untuk menjadi bagian dari tim kami.

• Mencari kandidat untuk bekerja pada:
• Senin pagi
• Senin siang
• Selasa pagi
• Selasa siang
• Rabu pagi
• Rabu siang
• Kamis pagi
• Kamis siang
• Jumat pagi
• Jumat siang
• Sabtu pagi
• Sabtu siang
• Minggu pagi
• Minggu siang
• Diperlukan 1 tahun pengalaman kerja yang relevan untuk posisi ini
• Gaji yang diinginkan: Rp4,500,000 per bulan

PT. RASLAN LAUNDRY INDONESIA (EASY DAY LAUNDRY)

Main outlet: Gang Sri Kahyangan, Pantai Berawa, Tibubeneng, Badung

WE ARE HIRING — CUSTOMER SUPPORT & ADMIN

Placement: Outlet Easy Day Laundry Jl. Pantai Pererenan, Pererenan

We are looking for a Customer Support & Admin staff who is friendly, detail-oriented, and able to provide excellent service to our customers. This position is ideal for someone who enjoys interacting with people, works neatly, and has good administrative skills.

Qualifications:

* Communicative, neat, and friendly.

* Detail-oriented and able to perform accurate calculations.

* Able to operate a smartphone, basic computer, and messaging applications.

* Able to speak English to communicate with foreign customers.

* Experience in customer service is a plus.

* Able to join immediately

Main Responsibilities:

* Receive customers laundry(walk-in)

* Perform weighing, recording, and inputting orders into the system/WhatsApp/manual receipt.

* Explain prices, services, estimated completion time, and promotions to customers.

* Handle complaints and customer inquiries politely.

* Perform initial marking (name label, item count, category).

* Manage customer data, daily order reports, and document archives.

* Ensure payment transactions (cash, bank transfer, QRIS).

* Manage business WhatsApp, social media, and contact customers when orders are ready for pickup.

* Coordinate with Laundry Operators regarding order status updates.

* Deliver customer laundry (pickup/delivery tasks).

* Assist operators when needed.

*Work with Operation Manager to review and improve store performance.

If you enjoy challenges, work well in a team, and love interacting with customers to provide the best service, please send us your CV for review. Selected candidates will be contacted shortly.

Thank you.