About The Role

We are looking for a sales-driven, personable, and well-organized Centre Admissions Manager to join our team. This is an exciting role that sits at the heart of a large, fast-growing centre, working closely with the Centre Principal to drive enrolment growth, manage parent relationships, and support day-to-day administrative operations.

You will be the first point of contact for prospective families and play a key role in guiding parents through their decision-making journey, converting enquiries into enrolments, while ensuring smooth operational support for the centre.

Key Responsibilities

Working closely with the Centre Principal, you will be responsible for:

Admissions & Sales

Attend to all phone, online, and walk-in enquiries in a professional and timely manner

Arrange and conduct school tours (physical and virtual)

Proactively follow up on enquiries and leads, addressing parents' questions and concerns

Drive enrolment by converting leads into confirmed registrations

Manage the full student enrolment and withdrawal process

Maintain accurate enrolment records and enrolment-by-date tracking

Report on registration figures during monthly sales meetings

 Customer Relationship Management

Maintain and update CRM systems with accurate and timely information

Build strong relationships with prospective and existing parents

Assist the Centre Principal in handling and resolving parent feedback or complaints

Suggest and implement retention strategies to reduce churn based on parent's feedback

Operations & Administration

Handle purchases such as uniforms and cots

Liaise with school bus operators to manage transport arrangements

Support centre operations with administrative and coordination tasks as required

Marketing & Events

Support the promotion and marketing of the school

Organise and attend marketing events such as Open House (including occasional work outside contracted hours)

Assist with on-ground execution of centre marketing initiatives

Requirements

Minimum Diploma qualification with 2 - 3 years of work experience in sales, customer service, admissions or business development

Experience in the education or childcare sector is an advantage

Sales-driven mindset with a warm and professional approach to parents

Strong written and verbal communication skills

Results-oriented with a proactive and hands-on mindset

Strong organizational skills with the ability to multitask effectively

Team player who works well in a fast-paced, people-focused environment