ROLES & RESPONSIBILITIES

Programme Planning & Execution

• Programs Management: Create and manage programmes that fulfils the requirements of Active Ageing in Singapore.
• Daily Events Management: Plan and run daily activities like workshops and social events that help seniors stay healthy and active.
• Review Progress: Use attendance records and feedback from seniors to see how well programmes are working and how to improve them.

Community Outreach & Engagement

• Find & Connect: Identify vulnerable seniors in the neighbour and support them through home visits, material support and referral of services.
• Build Trust: Develop good relationships with seniors and their next of kins and caregivers to understand and support them.
• Collaboration with Community Partners: Team up with local groups and stakeholders to promote the centre’s services and build strong partnerships to support the senior community.

Volunteer & Community Partner Management

• Lead Volunteers: Recruit, train, and supervise volunteers to help with centre activities and reaching out to the community.
• Maintain Partnerships: Keep in touch with sponsors and community partners to help grow the programmes we offer.
• Care Coordination: Work with healthcare partners and other social service agencies to make sure seniors get the help they need through clear referral paths.

Supporting Seniors

• Buddying and Befriending Programmes: Support isolated seniors and matching them with the right volunteers.
• Information Services: Handle questions from people who call or walk in looking for information about senior care.
• Service Referrals: Directly help seniors find the right social or healthcare services based on their specific needs.
• Case Management: Keep an eye on more complex cases to make sure these seniors are getting regular support and follow-ups.

Admin & Operations

• Keep Records: Maintain clear and accurate records in AAC recording including attendance, member files, and programme reports.
• Centre Operations: Help the supervisor with daily tasks like looking after the facility and making sure safety rules are followed.
• Manage Logistics: Get the rooms and equipment ready for activities and manage the inventory of supplies.
• Expenses Tracking: Keep track of programme costs to make sure everything stays within the budget.
• Ensure Compliance: Make sure the centre follows all requirements by the Ministry of Health (MOH), AIC and all governmental authorities.

Teamwork & Development

• Work Together: Collaborate with team to meet organisation and funder’s goals and KPIs.
• Share Ideas: Participate in team meetings and contribute new ideas to help the centre improve.
• Mentor Staff: Guide and support junior staff members and student interns.
• Positive Culture: Help create a workplace where everyone supports each other and works well together.

Requirements

• Experience working in Active Aging Centre would be advantageous
• Positive, mature, and independent
• Good interpersonal, communication skills, both verbal and written, organizational skills, both analytical and problem-solving skills.
• Proficient in Microsoft Office Suite
• Ability to manage multiple tasks and achieve results under pressure
• Passion and dedication in working with seniors in the community
• High integrity, and resilience
• Good team player
• Able to motivate, influence, inspire and engage seniors and volunteers
• Committed to make a meaningful difference to people’s lives and community

Job Positions will be considered based on experience and/or qualifications.
Please do note that this job listing is for our Active Aging Centre.

We regret that only shortlisted candidates will be notified.