Responsibilities

Manage customer enquiries via phone, email, WhatsApp, online platforms, and walk-ins to provide timely and accurate information

Promote Wahdah’s vehicle leasing, rental, and mobility solutions to individual and corporate customers to drive business growth

Follow up on leads, prepare detailed quotations, explain leasing terms clearly, and close leasing agreements effectively

Assist customers with documentation, leasing agreements, renewals, payments, and administrative processes to ensure smooth transactions

Coordinate vehicle availability, handover, return, inspection, and servicing schedules with the operations team to optimize fleet utilization

Maintain accurate and up-to-date customer records, lead status, contracts, and sales activities in the company system for effective tracking

Build and nurture strong customer relationships to encourage renewals, referrals, and repeat business

Support marketing and sales campaigns by contributing to initiatives that increase leasing enquiries and customer acquisition

Monitor market trends, competitor offerings, and customer feedback to identify new business opportunities and inform strategy

Resolve customer issues professionally and escalate operational matters promptly to maintain service quality

Required competencies and certifications

Minimum GCE “O” Level, Diploma, or equivalent qualification

At least 1 year of experience in sales, leasing, car rental, automotive, mobility, customer service, or related fields

Good communication, negotiation, and customer service skills demonstrated through customer interactions and sales activities

Ability to work independently and consistently follow up with customers to achieve sales targets

Proficiency in basic computer tools such as Google Workspace, Microsoft Office, CRM systems, or similar platforms

Positive attitude, responsible, detail-oriented, and able to perform effectively in a fast-paced environment

Preferred competencies and qualifications

Experience in vehicle leasing, PHV rental, car rental, or automotive sales

Sales prospecting and lead conversion skills to generate and close new business opportunities

Customer relationship management skills to maintain and grow client accounts

Knowledge of vehicle leasing or rental operations to support daily business functions

Contract and documentation handling experience to ensure compliance and accuracy

Basic understanding of Singapore vehicle usage, PHV, rental, or fleet operations

Ability to communicate in English for effective customer and team interactions; additional languages are an advantage

Benefits

Career growth opportunities

Travel opportunities

Sports benefits

Exposure to IT & Mobility Events

Supportive working environment

Monthly-filled adventures