About the role

We are looking for a relationship-driven Business Development & Account Manager to manage and grow our existing B2B client base while identifying new opportunities through warm leads and networks. This role is best suited for someone who enjoys building long-term partnerships, maintaining strong client relationships, and coordinating closely with internal teams to deliver a seamless client experience. The role involves a mix of client-facing engagement (approx. 30%) and office-based coordination (approx. 70%).

Key responsibilities

Build and maintain strong relationships with existing B2B clients

Act as the main point of contact for client enquiries and ongoing projects

Understand client needs and proactively recommend suitable products or solutions

Ensure smooth delivery and high client satisfaction

Grow accounts through upselling and cross-selling opportunities

Follow up on inbound leads, referrals, and event-generated contacts

Support proposal preparation and closing of deals

Meet clients for relationship-building, presentations, and discussions

Work closely with internal teams to ensure timely and accurate fulfilment

Maintain proper documentation and CRM records

About you

Minimum 2 years of experience in account management, sales, or business development

Strong interpersonal and communication skills

Comfortable managing clients and handling multiple projects at once

Organised, responsive, and detail-oriented

Experience in F&B, gifting, or corporate sales is a plus