About the role

Join a well-established F&B group and play a key role in leading daily restaurant operations, driving service excellence and motivating the team to deliver outstanding dining experiences.

Key responsibilities

Oversee daily restaurant operations to ensure smooth and efficient service

Lead, motivate and manage kitchen and service staff

Ensure high standards of food quality, hygiene, safety and customer service

Drive sales performance and achieve monthly sales targets

Handle manpower planning, scheduling and labour cost control

Manage inventory, minimise wastage and monitor operational costs

Handle customer feedback, service recovery and operational issues

Conduct staff training, coaching and performance management

Work closely with internal departments on promotions and operational initiatives

Ensure compliance with company policies and government regulations

About you

Diploma in any discipline or relevant F&B qualification

Minimum 5 years of restaurant, club or hotel experience

At least 3 years of experience supervising kitchen and service staff

Experience in established fast food restaurants preferred

Strong leadership, interpersonal and customer service skills

Good planning, organisational and problem-solving abilities

Able to work in a fast-paced environment