Job Summary:

In Morning Star Community Services, we seek to create an environment of warmth and safety for the individuals we work closely with, with a focus on strengthening the relationship between child and parent. We seek individuals in a management role who is aligned with our vision of Strengthening Family Relationships in Singapore.

The Aspire/CareNights Supervisor supports the Assistant Manager in overseeing the Aspire/CareNights programme.  He/she is responsible for managing the day-to-day operations and ensuring smooth execution of programme.

The incumbent is expected to work within the programme operating hours on weekdays and on Saturdays when required. He/she is largely expected to work in an indoor environment, although he/she is required to travel to and from various Aspire/CareNights centres, or out of organisation’s premises to attend conferences, trainings, and other events or meetings.  

Key responsibility areas

Aspire/CareNights Operation and Management

Determine staffing and other manpower-related needs for all Aspire/CareNights centres

Organise and implement events for the children and their families

Ensure the delivery of the planned curriculum is always consistent in all centres

Manage and report incidents at the Aspire/CareNights centres in a timely and professional manner

Work with Mentors to support the children in their social emotional development

Partner with parents and schools to monitor children’s social emotional development and challenges

Conduct risk assessment for Aspire/CareNights centres to always uphold safety

Participate in advocacy activities of the Aspire/CareNights programme and the organization

Supervisor Role

Coach Aspire/CareNights Mentors on child management skills and strategies

Assist and support centres’ manpower deployment, including operational needs

Orientate, develop and establish good relationship with Mentors/volunteers and provide constant feedback to always uphold professionalism

Conduct monthly induction sessions for new volunteers

Curriculum Development and Coaching

Asist in the planning, designing and reviewing of current and new curriculum. 

Coach Mentors on the delivery and management of the curriculum to engage the children effectively 

Stakeholder Management

Manage and support communications with parents, volunteers and other partners confidently and professionally

Conduct centre tours to visitors including potential clients, sponsors and volunteers

Administration

Oversee the administration and operations of Aspire/CareNights centres, including day-to-day activities and enrolment of children

Support and provide input as per required by AM

Requirements

Diploma/Degree in Psychology, Counselling, Social Work, or Special Education preferred

At least 3 years’ experience in operational or direct services roles working with children, with at least 1 year in a supervisory role.

Experience in the social service sector preferable

Strong interpersonal skills

Good understanding of social-emotional learning process/frameworks

Able to engage and manage children well

Strong problem-solving skills

Team leadership and coaching ability

Driven with passion to lead and transform

Adaptive and Flexible