Key Responsibilities

Identify Complex problems and needs at the customer site and work throughout the work cycle until the implementation of the solution

Lead recipe creation to optimize system performance and Train PSE/AEs' in recipe creation

Application Qualification of new  technologies/features,  Executes ß-sites, evaluation and demos at customers site

Participate in Customer Demo Activities

Participate in finding the solution, follow up on solution execution

Create new methodologies in order to optimized system performance for specific application

Analysis and Transfer new application capabilities in the system envelope from product division to customer application support team

Participates in customer technical review meetings

Functional Knowledge

Demonstrates expanded conceptual knowledge in own discipline and broadens capabilities

Business Expertise

Understands key business drivers; uses this understanding to accomplish own work

Leadership

No supervisory responsibilities but provides informal guidance to new team members

Problem Solving

Solves problems in straightforward situations; analyzes possible solutions using technical experience and judgment and precedents 

Impact

Impacts quality of own work and the work of others on the team; works within guidelines and policies

Interpersonal Skills

Explains complex information to others in straightforward situations