Deskripsi pekerjaan UX Researcher ErudiFi
Job Description:
As a UX Researcher, you will play a critical role in shaping the user experience of the products and services at ErudiFi. You will be responsible for conducting research, analyzing data, and providing insights that will inform the design and development of our digital products and services. You will work closely with cross-functional teams, including designers, developers, and product managers, to ensure that our products and services meet the needs of our users.
Responsibilities:
- Plan and implement user research plans in coordination with the engineering, product and design (EPD) teams and respective stakeholders
- Utilize both qualitative and quantitative methodologies to gain a comprehensive understanding of user needs and preferences
- Identify and create key user personas that define the problems our users face and help us prioritize the value of our product to them
- Analyze user insights and translate them into actionable recommendations for product features
- Manage our insights database and documentation
- Advocate for the user throughout the product development process
- Base decision-making process on professionalism, ethics and integrity
Requirements:
- Bachelor's degree in a related field, such as psychology, human-computer interaction, or user experience design
- 2+ years of experience conducting user research for digital products and services
- Experience working in an agile development environment
- Experience conducting multicultural research and working with users from diverse cultures and backgrounds
- Knowledgeable in UX research and analytics tools, such as SurveyMonkey, Maze, HotJar, Google Analytics, among others
- Proficiency in using research tools and methods, such as surveys, interviews, usability testing, and data analysis
- Strong analytical and problem-solving skills
- Excellent communication and collaboration skills
- Ability to work in a fast-paced environment and manage multiple projects simultaneously
- Experience working with cross-functional teams, including designers, developers, and product managers
- Knowledge of user-centered design principles and best practices
Join us in making education affordable to youths in Southeast Asia. If you are excited, please send your resume to careers[at]danacita.com. Thank you.
