Deskripsi pekerjaan Ticketing Officer Simply Travel
Requirement :
- Minimum D3 Tourism, Age 23 – 30 Years Old.
- Having experience in the same position minimum 1 year.
- Good command of English (Verbal and Written).
- Computer literate : Ms Office.
- Able to work with GDS : Sabre, Galileo, Altea , Online Travel and Airlines System
- Able to work in a team.
- Honest, good personality, hard worker, initiative & proactive.
Job Descriptions :
- Scheduling flights based on customer needs and flight availability, including checking weather conditions and making changes as needed
- Communicating with customers to answer questions about tickets, prices, or flight schedules
- Collecting payment from customers for airline tickets, including cash, credit card transactions, checks, or demand deposits
- Entering customer information into a computer system to issue tickets or update records
- Ticket agent work involving processing electronic ticket requests for customers or agents over the phone
- Explaining airport rules and procedures to passengers before boarding flights
- Processing refunds for lost or damaged tickets or reservation errors
- Explaining fees and taxes applicable to each ticket
- Processing boarding passes and checking passenger identification before allowing them to enter the airport terminal
