Deskripsi pekerjaan Telesales Lead Digital Skola
Hi, Digital Skola (PT Digitalisasi Pemuda Indonesia) is currently hiring for Telesales Lead to join our team. If you are interested in this opportunity, please also make sure to submit your application through the following link: bit.ly/FormApplicantDS
Key Responsibilities :
Team Leadership & People Development
- Lead, coach, and motivate the telesales team to consistently achieve and exceed monthly revenue targets.
- Build a high-performance and positive sales culture through hands-on coaching, mentoring, and regular feedback sessions.
- Monitor individual and team performance, identify improvement areas, and create actionable development plans.
- Become a role model in discipline, communication, customer handling, and sales execution.
Sales Strategy & Revenue Growth
- Develop and execute telesales strategies that drive lead conversion and revenue growth.
- Ensure the team is able to understand customer pain points and deliver solution-based, persuasive pitching.
- Monitor CRM data to track team performance, identify trends, and optimize the sales pipeline.
- Analyze sales performance, conversion rates, and pipeline data to optimize sales processes and team productivity.
- Collaborate with management to align telesales activities with company revenue goals.
Pitching & Customer Communication Excellence
- Create effective and persuasive sales approaches tailored to customer needs and behavior.
- Train the team to communicate clearly, confidently, and consultatively.
- Collaborate with Marketing and Product teams to refine sales scripts, campaigns, and customer engagement strategies.
- Handle escalated or high-priority leads when necessary.
Collaboration & Reporting
- Work closely with Marketing, Product, and Customer Support teams to ensure a seamless customer journey.
- Prepare regular sales reports, insights, and recommendations for business improvement.
- Maintain accurate CRM tracking and ensure data-driven decision making across the telesales process.
Requirements :
- Minimum 3 years of experience in telesales/sales roles and at least 1 year in a leadership or team lead position.
- Strong track record of achieving or exceeding sales and revenue targets.
- Proven leadership skills with a strong focus on people development and team empowerment.
- Able to create compelling and customer-focused pitching strategies based on customer needs and pain points.
- Comfortable working in a fast-paced, target-driven, and dynamic environment.
- Highly proactive, adaptable, and eager to learn new strategies and market trends.
- Strong analytical thinking and ability to translate sales data into actionable improvements.
- Familiar with CRM systems such as Qiscus or similar platforms.
- Strong sense of ownership, accountability, and problem-solving mindset.
Why Join Us?
- Opportunity to lead and grow a high-impact telesales team in a fast-growing EduTech company.
- Competitive salary with performance-based incentives.
- Hybrid working arrangement.
- Continuous learning and career growth opportunities.
