Deskripsi pekerjaan Telemarketing Team Leader PT Alpha Solusi Center
Qualifications:
- Minimum high school (SMA/SMK) graduate
- At least 1 year of experience in a related field (Telemarketing, Customer Service, or Call Center) is preferred
- Detail-oriented and target-driven
- Strong communication skills and loyal
- Able to work under pressure and meet targets
- Basic English proficiency.
Job Description:
- Lead, guide, and motivate telemarketing team members to achieve assigned sales targets
- Plan and organize daily activities to ensure operational efficiency and target achievement
- Monitor individual and team performance regularly, provide feedback, and identify areas for improvement
- Handle issues or problems that arise, whether related to customers or team members
- Encourage team spirit and motivation to achieve and exceed sales targets
- Ensure the team operates in accordance with company policies and procedures

