Teknisi Network Operations Center (NOC)

Requirements:

1. Minimum Diploma/bachelor's degree from Informatics Engineering, Computer Science, or equivalent discipline

2. Able to understand and speak in English /English literacy (preferably)

3. Have experiences and willing to work on shifting working schedule

Have good concept for OSI End-to-End Communication Layer & TCP 3-way handshake flow

4. Have knowledge Routing protocol (BGP, OSPF, ISIS, MPLS and etc)

Have knowledge IPSec, QoS, VLAN, STP, Monitoring tools, cacti, smokeping, solarwind etc

5. Have knowledge Load Balancing switch and familiar with Huawei & Cisco product (NE40E-X8A, CE6851-HI-B-B0A and USG6650-AC)

6. Have professional certification minimum HCIA, CCNA, JNCIA or MTCNA CCNP that are still active and valid

7. Having experience min 3 years as Technical Engineer or related position

Global Job Description:

1. Daily operation network on Datacenter (DC2) environment and make sure running properly on 7*24 hours

2. Monitoring all connection (private & public connection) running properly; connection between network devices, connection between Datacenter/ Local Loop, IPLC and BGP Internet connection

3. Monitoring all device network running on health surveillance

Provide daily monitoring checklist base on DANA checklist provide

Response alarm on Network monitoring system and resolved the alarm/problem

4. Response email and alarm alert on group chat

5. Open trouble tickets to provider and partners if there any problem on device, public connection BGP internet, Local Loop,and IPLC also monitoring progress of the ticket

Troubleshooting, maintenance, installs & configure new network device, configure new connection on Infrastructure Datacenter

6. NOC staff escalate to NOC leader and DANA Leader if there any problem and not solved based on DANA escalation Metrix