Deskripsi pekerjaan Technical Writer Tujuh Sembilan
Qualifications :
- Bachelor's degree in Information Technology, Computer Science, Engineering, English, Technical Communication, or a related field.
- Minimum 3 years of experience as a Technical Writer, preferably in software development or IT environments.
- Strong experience creating technical documentation such as API documentation, user manuals, system documentation, functional specifications, and SOPs.
- Familiarity with REST APIs, software development lifecycle (SDLC), Agile/Scrum methodologies, and software engineering concepts.
- Excellent written and verbal communication skills in English.
- Strong attention to detail with excellent editing, proofreading, and organizational skills.
- Experience using documentation tools such as Microsoft Word, Confluence, Notion, Markdown, Git, Swagger/OpenAPI, or similar documentation platforms.
- Ability to understand technical discussions and communicate complex concepts in a simple and structured manner.
- Knowledge of version control systems (Git) and documentation-as-code practices is a plus.
- Experience with diagramming tools such as Draw.io, Visio, Lucidchart
Responsibilities :
- Create, maintain, and update technical documentation, including user guides, API documentation, system manuals, installation guides, SOPs, and release notes.
- Collaborate with Software Engineers, Product Managers, Business Analysts, QA Engineers, and other stakeholders to gather technical information and ensure documentation accuracy.
- Translate complex technical concepts into clear, concise, and user-friendly documentation for both technical and non-technical audiences.
- Develop and maintain documentation standards, templates, and style guides to ensure consistency across all technical documents.
- Review, edit, and proofread technical content to ensure clarity, completeness, and accuracy.
- Document system architecture, workflows, technical specifications, and software features throughout the product lifecycle.
