Technical support Cyber Security

PT Centrasolusi Intiselaras is an information technology company specializing in IT solutions and business consulting services. We are committed to delivering innovative and reliable solutions to our clients, with a strong focus on system development and cybersecurity. We are currently seeking a competent and motivated professional to join our team in Serpong, South Tangerang, Banten. This role is essential in strengthening our network security infrastructure and protecting our clients' information from cyber threats. We offer a dynamic work environment and excellent opportunities for career growth for individuals who are passionate about contributing to the technology industry.

Qualifications :

* Bachelor's Degree in Information Technology, Computer Science, Information Systems, Cyber Security, or related field.

* Fresh graduates are welcome to apply.

* Basic understanding of computer networks, Windows/Linux operating systems, and server administration.

* Basic knowledge of Cyber Security concepts such as Firewall, SIEM, Vulnerability Assessment, Endpoint Security, or SOC is an advantage.

* Fluent English, involves effortlessly communicating, writing, and understanding complex topics without relying on continuous translation or hesitation.

* Willing to learn new technologies and Cyber Security solutions.

* Good analytical and problem-solving skills.

* Good communication skills and able to work in a team.

* Willing to travel for project implementation when required.

Responsibilities :

* Participate in technical meetings, product demonstrations, and Proof of Concept (PoC) activities related to Cyber Security solutions.

* Install, configure, and implement Cyber Security solutions in customer environments.

* Perform troubleshooting on servers, operating systems, networks, and Cyber Security solutions to identify and resolve technical issues.

* Collaborate with internal teams, principals, and vendors during implementation and issue resolution processes.

* Prepare technical documentation, configuration records, and implementation reports in accordance with company standards.

* Provide technical support to customers through both onsite and remote assistance.

* Perform health checks and maintenance of deployed Cyber Security solutions to ensure optimal performance and reliability.

* Stay up to date with the latest Cyber Security technologies and continuously enhance technical knowledge of the company's products and solutions.