Technical Operations
IDR4.500.000 - 5.500.000/Bulan
Penuh Waktu · Kerja di kantor
Minimal SMA/SMK
1 - 3 tahun pengalaman
Lowongan ini telah ditutup
Persyaratan
Kerja di kantor
1 - 3 tahun pengalaman
Minimal SMA/SMK
Skills
MySQL
Query
Database Knowledge
Loker ini dikelola oleh
MI
Meteor Inovasi Digital
Online 14 jam yang lalu
Deskripsi pekerjaan Technical Operations PT. Meteor Inovasi Digital
Job Description:
We are seeking a skilled and proactive Technical Operations Specialist to join our IT team. In this role, you will be responsible for maintaining, troubleshooting, and improving our IT services and applications. The ideal candidate will have a strong background in IT support, service management, and continuous delivery processes.
Key Responsibilities:
● Acts as 2nd level support of applications, triaging issues, and disseminating them to
other IT personnel as required
● Restore a failed IT service of related Product as quickly as possible, and ensuring
appropriate workarounds put in place if incidents are not resolvable within the agreed
SLA
● Analyze existing IT services of related product and plan how to improve it in the future
● Prevent incident from happening, and to minimize the impact of incidents that cannot
be prevented, maintaining known errors and workarounds
● Liaise IT personnel for applications (related to product) troubleshooting, configuration
and maintenance
● Manage lifecycle and release management processess for applications
● Responsible for the continuous delivery process to build, deploy and promote
applications
● Ensure apps have automated functional tests that are used by the continuous delivery
process to determine successful deployment and operation of applications
Requirements:
● Strong background in IT support and service management
● Having minimum 1 year of experience in System Administration and Operations
● Experience with incident management and problem-solving
● Knowledge of continuous delivery processes and release management
● Familiarity with automated testing and deployment practices
● Excellent communication skills for liaising with various IT personnel
● Ability to work under pressure and manage multiple priorities
● ITIL certification is a plus
Tentang Perusahaan
Meteor.id have been recognized as a pioneer in providing Platform as a Service (PaaS) that enables industry stakeholders to transform their business idea into a digital service to fulfill market demand in Indonesia.
Alamat kantor
The Icon, BSD, Jalan Horizon Broadway M3/7, Sampora, Kec. Cisauk, Kabupaten Tangerang, Banten 15345Tips Aman Cari Kerja
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