Deskripsi pekerjaan Tech Support / IT Helpdesk (Jombang) - Project Based 2 bulan Pt Profescipta Wahanatehnik
Key Responsibilities:
Troubleshoot and resolve hardware, software, servers, storage and network issues.
Provide first-level technical support to end-users via phone, email, or in-person.
Install, configure, and update computer systems and software as needed.
Assist with setting up new user accounts, workstations and servers
Collaborate with the IT team to resolve technical issues.
Assist in maintaining and managing IT inventory, including hardware and software.
Support the IT team with additional projects and tasks as needed.
Familiar with Mikrotik, Windows Server, Active Directory, Proxmox and storage server
Familiar with warehouse.
Requirements:
Bachelors degree in Information Technology, Computer Science, or a related field (preferred but not mandatory).
Experience 1-2 year as IT Support Role.
Basic knowledge of computer hardware, software, and networking fundamentals.
Strong problem-solving skills and attention to detail.
Excellent communication skills and a customer-focused attitude.
Willingness to learn and adapt to new technologies.
Willing to be placed in Jombang, East Java.
