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Penuh Waktu · Kerja di kantor
Minimal Sarjana (S1)
1 - 3 tahun pengalaman
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Persyaratan

Kerja di kantor
1 - 3 tahun pengalaman
Minimal Sarjana (S1)
18-30 tahun

Loker ini dikelola oleh

AG
Astry GAMAYANTI
Online kemarin

Skills

Deskripsi pekerjaan Talesales Operations Pt Rpay Finansial Digital Indonesia

Job Description
As a Telesales Operations team member, you will be responsible for
driving sales through phone-based outreach, ensuring smooth operations, and
maintaining a high level of customer satisfaction. You will play a crucial role
in reaching sales targets, handling customer inquiries, and supporting the
telesales team in executing strategies.

Responsibilities:
  • Handle inbound and outbound calls to potential and existing customers.
  • Achieve sales targets and KPIs by promoting products/services and generating leads.
  • Build and maintain strong relationships with customers to ensure satisfaction and retention.
  • Input and maintain accurate customer data in CRM systems.
  • Provide solutions to customer inquiries and address any issues or concerns.
  • Collaborate with the sales and marketing teams to align on business goals.
  • Ensure smooth telesales operations by managing time efficiently and prioritizing tasks.

Requirements:
  • Previous 2 years’ experience in telesales, customer service, or similar roles.
  • Strong communication skills with the ability to engage customers over the phone.
  • Proven track record of meeting or exceeding sales targets.
  • Ability to handle objections and upsell products/services.
  • Proficient in CRM software and MS Office (Excel, Word, etc.).
  • Excellent problem-solving skills and customer focus.
  • Strong attention to detail and time management abilities.
  • High school diploma or equivalent; a degree is a plus.
Tentang Perusahaan
Yourpay is a digital wallet mobile app whose mission is to empower and boost financial inclusion and literacy for many underserved Indonesians at home and abroad which majority are WOMEN.
We strive to be the change agent that enables banking system for the unbanked & underbanked, and we operate on the following beliefs:
1. We are beyond FinTech because our innovations are driven with a constant question: “how can we improve the livelihood of our community (Indonesians at home & abroad?”
2. We see the humans behind our users, and not only as merely numerical transactions. We feel their needs and necessities, and devote to building technology products that goes linear with our growth.
3. We position ourselves as a “trusted friend” of all Indonesians, whom they can reach out to easily. We empower them to gain direct controls in handling their personal finances.

Yourpay application was launched on Google Play Store in 2020.
Alamat kantor
Midpoint Place Jl. H. Fachrudin No.26, RT.9/RW.5, Kp. Bali, Kecamatan Tanah Abang, Jakarta Pusat 10250

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