Talesales Operations
Persyaratan
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Skills
Deskripsi pekerjaan Talesales Operations Pt Rpay Finansial Digital Indonesia
- Handle inbound and outbound calls to potential and existing customers.
- Achieve sales targets and KPIs by promoting products/services and generating leads.
- Build and maintain strong relationships with customers to ensure satisfaction and retention.
- Input and maintain accurate customer data in CRM systems.
- Provide solutions to customer inquiries and address any issues or concerns.
- Collaborate with the sales and marketing teams to align on business goals.
- Ensure smooth telesales operations by managing time efficiently and prioritizing tasks.
- Previous 2 years’ experience in telesales, customer service, or similar roles.
- Strong communication skills with the ability to engage customers over the phone.
- Proven track record of meeting or exceeding sales targets.
- Ability to handle objections and upsell products/services.
- Proficient in CRM software and MS Office (Excel, Word, etc.).
- Excellent problem-solving skills and customer focus.
- Strong attention to detail and time management abilities.
- High school diploma or equivalent; a degree is a plus.
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