System Analyst

Responsibilities:

• Actively lead and manage end-to-end business requirement analysis, including validating user stories, clarifying ambiguities, and ensuring alignment with strategic business objectives.
• Meet with business stakeholders across the organization to understand business processes, technical constraints, and data needs, and translate them into a comprehensive Functional Design Document (FDD)
• Facilitate and lead review sessions with business users and management to validate functional design and provide recommendations for scalable and feasible solutions.
• Develop, maintain, and validate system-level artifacts such as detailed process flows, system architecture diagrams, current vs. future state diagrams, and integration flow documents.
• Work closely with the development team to ensure deliverables align with the approved functional design, including providing clarifications, refinement, and design validation throughout the development cycle.
• Lead application testing efforts, including System Integration Testing (SIT), by preparing test scenarios, monitoring defect cycles, and driving resolution.
• Drive and oversee User Acceptance Testing (UAT), ensuring users receive proper guidance, follow testing discipline, and that all feedback is resolved effectively.
• Lead end-user training sessions and ensure training materials, user guides, and change impact documentation are clear and easy to understand.
• Prepare, review, and maintain complete and accurate project documentation in accordance with company standards.
• Manage post-production support activities, including issue monitoring, root-cause analysis, and stabilizing the system after go-live.
• Provide mentorship and guidance to junior analysts and act as a key advisor in analysis and implementation processes.

Profile:

• Highly detail-oriented with strong logical and structured thinking.
• Strong sense of ownership and the ability to manage complex tasks and challenges independently.
• Excellent analytical and problem-solving skills, capable of breaking down complex business requirements into clear, actionable components.
• Effective communication, stakeholder engagement, and interpersonal skills.
• Demonstrated leadership capability, including guiding teams, influencing decisions, and fostering cross-functional collaboration.

Requirements:

• Bachelor’s degree in Information Systems, Computer Science, or related field with a GPA > 3.00.
• Minimum of 3–5 years of experience as a Business Analyst, System Analyst, or Functional Consultant.
• Experience managing medium to large-scale projects, including system integrations and multi-stakeholder environments.
• Strong understanding of software development methodologies (Agile/Scrum and/or Waterfall).
• Excellent documentation skills, including the ability to produce FDDs, BRDs, and system process maps.
• Proficiency in English and Bahasa Indonesia (written and verbal).
• Dynamic, proactive, and result-oriented team player with the ability to work with minimal supervision.
• Willing to travel for business purposes and able to withstand long overland journeys.
• Willing to be stationed at the customer site for several weeks or even months when required.