Deskripsi pekerjaan Supervisor SixtyNine Hub
089612345602 ATAU [email protected]
1. Strong Operational Control:
* Outlet buka tepat waktu
* Staff masuk lengkap
* Area bersih
* Mesin siap pakai
* Stock cukup untuk shift
* Order flow rapi saat ramai
2. Leadership di Lapangan:
* Bagi posisi bar / kasir / floor
* Tegur staff yang lambat
* Jaga mood tim
* Handle staff baru
* Kasih contoh kerja cepat
3. Problem Solving Cepat:
* Staff telat
* Customer komplain ringan
* Susu habis
* POS error kecil
* Antrian panjang
* Barista panik saat rush hour
4. Product Knowledge:
* Basic espresso
* Milk steaming
* Standard rasa
* Recipe menu
* Cara pakai alat
* Workflow bar
5. Quality Control:
* Rasa minuman konsisten
* Presentasi bagus
* Cup bersih
* Speed service oke
* Customer experience nyaman
6. Discipline Enforcement
* Grooming staff
* Datang tepat waktu
* Pakai SOP
* Closing rapi
* Checklist dikerjakan
7. Communication Skill:
* Report masalah
* Update sales
* Kondisi staff
* Kebutuhan stock
* Briefing
* Teguran
* Instruksi jelas
8. Basic Admin Skill:
* Daily report
* Shift report
* Stock harian
* Absensi
* Void/refund note
* Sales recap sederhana