Deskripsi pekerjaan Supervisor Front Desk Receptionist Spa Central Batam
- Responsible for running the Spa administration.
- Responsible for managing Spa social media.
- Responsible for implementing Spa marketing strategies in order to increase sales / sales targets.
- Responsible for sales receipts, both cash and non-cash.
- Serve guest orders well, via social media or telephone.
- Coordinate with the Manager regarding therapist work and other important matters that occur in the Spa environment.
- Arrange therapists so they can carry out their duties and responsibilities well.
- Handle the Front Desk team and matters related to customer service to ensure customer satisfaction with spa services.
- Responsible for handling sales and branch petty cash disbursements.
- Responsible for providing training to new receptionists.
- Assist the Branch Leader to create payroll reports and other administrative matters (therapist commission, therapist attendance, etc.).
- Participate in optimization and creation of front desk SOPs.
- Participate in the new branch set up process.
