Student Support

Growia Education

IDR5.000.000 - 6.500.000/Bulan

Penuh Waktu · Kerja di kantor

Minimal Sarjana (S1)

1 - 3 tahun pengalaman

Tayang 11 bulan yang laluDiperbarui 19 hari yang lalu

Persyaratan

Kerja di kantor

1 - 3 tahun pengalaman

Minimal Sarjana (S1)

22-30 tahun

Loker ini dikelola oleh

Growia Education

Online 7 hari yang lalu

Skills

Public Speaking

Planning & Scheduling

Community Engagement

Deskripsi pekerjaan Student Support Growia Education

Hello everyone, GROWIA is looking for an "Student Support" position to work with us!

Job position: Student Support 
is the leading intermediary between the company and the students.

Responsibilities :
Act as Student's contact point to advise students on the company's educational programs, course consultation, and handling complaint/objectionStudent support in the online educational system (ie User LMS creation & address student's system troubleshooting)
Assistance to speakers/mentors in providing feedback on homework to students
Attending classes, communicating with students directly or indirectly
Ensuring and implementing the educational process (ie sending educational materials, controlling the schedule, motivating students to complete courses on time, etc.)

Qualifications :
1 - 2 years of experience in student/customer support in online education will be a significant advantage
High level of client orientation and empathy
Ability to multitask and quickly switch between different activities
Think systematically and responsibly to treat work correctly
Be flexible and be able to establish contact with any person with internal & external parties
Literate writing and speaking, the Indonesian language is a must & English proficiency is a must
Experience in the positions of client manager/consultant or teacher will be an advantage.

Just to know – only candidates shortlisted will be contacted.

Growia Education

Primary/Secondary Education

1 - 10 karyawan

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