Deskripsi pekerjaan Store Manager valiram
About the Role
We are looking for a driven and commercially strong Store Manager to lead daily retail operations, drive sales performance, and deliver exceptional customer experience in a fast-paced lifestyle and beauty retail environment. The ideal candidate is passionate about people leadership, customer engagement, operational excellence, and achieving business targets.
Key Responsibilities
- Lead and manage overall store operations, ensuring smooth daily execution and compliance with brand standards.
- Drive sales achievement, productivity, and KPI performance including conversion, ATV, UPT, and customer service metrics.
- Analyze sales performance, customer trends, and store opportunities to maximize business results.
- Lead, coach, motivate, and develop the store team to ensure high performance and strong team engagement.
- Ensure excellent customer experience through active floor management and service leadership.
- Manage manpower planning, staff scheduling, attendance, and team discipline.
- Maintain stock accuracy, replenishment, and inventory control.
- Work closely with Area Manager and cross-functional teams regarding operations, promotions, and commercial initiatives.
- Ensure store compliance with operational SOP, audit requirements, and health & safety standards.
Requirements
Minimum 3–5 years of experience in retail operations, with at least 2 years in Store Manager level.
Strong background in fashion, beauty, lifestyle, FMCG, or specialty retail industry.
Proven track record in achieving sales target and managing store KPIs.
Strong leadership and people management capability with experience handling medium to large store teams.
Hands-on, commercially driven, and customer-focused mindset.
Strong analytical and operational management skills.
Good communication and interpersonal skills.
Comfortable working in a dynamic retail environment with shifting schedules, weekends, and public holidays.
Proficient in Microsoft Office and retail reporting.
English proficiency will be an advantage.
