Deskripsi pekerjaan Staff Account Strategic Lead - Jakarta PT Varnion Technology Semesta
Job Description:
- Manage and maintain strong relationships with existing clients.
- Ensure client retention, satisfaction, and long-term partnership.
- Identify and develop upselling and cross-selling opportunities based on client needs.
- Proactively monitor client needs, service utilization, and potential churn risks.
- Coordinate with internal teams to Ensure client needs and issues are properly addressed.
- Maintain client data, account development plans, and sales opportunities.
- Provide regular updates on client retention, upselling pipeline, and account performance.
Qualification:
- Minimum 2–4 years of experience in Account Management, Sales, Business Development, or related roles.
- Experience handling B2B clients, preferably in IT, telecommunications, technology, or related industries.
- Strong ability to build and maintain long-term client relationships.
- Strong commercial mindset with the ability to identify upselling and cross-selling opportunities.
- Excellent communication, negotiation, and presentation skills.
- Proactive, responsive, and solution-oriented.
- Strong coordination and collaboration skills with internal teams.
- Able to manage multiple accounts and business opportunities effectively.
