Deskripsi pekerjaan Spesialis eCommerce Marketing Sun Indonesia Healthcare
About the role
We are looking for a proactive and detail-oriented E-Commerce Specialist to manage and optimize our online marketplace operations. You will be responsible for driving sales, improving store performance, managing campaigns, and ensuring a smooth customer shopping experience across e-commerce platforms.
Key responsibilities
- Manage daily operations of e-commerce stores across platforms such as Shopee, Tokopedia, TikTok Shop, and other marketplaces.
- Monitor and optimize product listings, pricing, promotions, and store performance.
- Plan and execute e-commerce campaigns, promotions, and platform events.
- Analyze sales, traffic, conversion, and campaign performance to identify growth opportunities.
- Coordinate with the marketing, content, warehouse, and customer service teams to support sales targets.
- Monitor inventory and product availability across marketplaces.
- Manage vouchers, discounts, bundles, and other promotional activities.
- Track competitors, market trends, and marketplace developments.
- Prepare regular reports on sales performance and key e-commerce metrics.
- Ensure product information, images, descriptions, and pricing are accurate and up to date.
Requirements
- English proficiency is preferable.
- Minimum 3–5 years of experience in e-commerce, Marketplace management, or a related role.
- Familiar with Shopee, Tokopedia, TikTok Shop, and other e-commerce platforms.
- Strong understanding of marketplace operations, promotions, and e-commerce metrics.
- Good analytical and problem-solving skills.
- Detail-oriented, organized, and able to manage multiple tasks.
- Good communication and coordination skills.
- Proficient in Microsoft Excel/Google Sheets.
- Able to work independently and take initiative.
