Deskripsi pekerjaan Spesialis Customer Service Traverse Group
Customer Service Representative - (Morning Shift) REMOTE
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.
Job Type: Part-time (6 Hours) (09.00 - 18.00)
Experience:
Customer Service: 1 year (Preferred)
Language:
Indonesia
English (Required)
