Skills
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Deskripsi pekerjaan Social Media & Customer Relation Internship Nuri
- Content planning and creating for employer branding on social media
- Manage large amounts of incoming chat through Whatsapp & social media
- Identify and assess user needs to achieve satisfaction
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Create and analyze training report
- Take the extra mile to engage customers
- Final year study focus on communication or public relation preferred
- Confident in English
- Had experiences relating creating video and written content on social media (ex. Instagram, Tiktok, etc.)
- Strong communication skills - you can write in a clear, pleasant, professional way to a variety of audiences even in difficult situations
- Superb time management skills - you can organize and manage multiple priorities and frequent distractions
- Proficiency with Google Docs, Sheets, and Gmail.
- A flexible and hard-working spirit, proud to work “in the trenches” to delight our customers






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