Deskripsi pekerjaan Senior Ticketing Officer Vifa Holiday Indonesia
JOB DESCRIPTION :
• Assist client with their domestic & international air ticket.
• Offer flight options, prepare the essential travel documents needed, supply guest with extensive destination information and useful travel guide.
• Keeping track of airlines deposit & refund.
• Address and resolve customer issues or complaints.
• Using GDS Ticketing (Galileo/Sabre/Amadeus/Althea) in Expert Level for Issued/Reissued Domestic and International Ticketing.
• Maintain a good relationship with clients and suppliers.
• Oversee all travelers’ reservation.
• Together with the team develop the marketing strategies.
JOB REQUIREMENT :
• Has excellent communication skills in English, both speaking and writing.
• Minimum 2 year experience at the same level.
• Minimum Graduated from Tourism Academy or SMIP with all kind Certification for Ticketing and/or Tourism Section.
• Demonstrates a strong service-oriented mindset.
• Knowledgeable and experienced In Domestic & International Ticketing.
• Familiar and Certified with/for Galileo/Abacus/Sabre/Althea reservation system
• Proficient in managing international clients.
• Must be able to work as a team.
• Able to work under pressure and able to multitask.
• Willing to participate in our marketing strategies.
