Deskripsi pekerjaan Senior Site Reliability Engineer PT Alto Network
Job Description :
- Demonstrate excellent change management in implementing changes safely and efficiently in the production environment.
- Demonstrate excellent incident & problem response and resolve the issue within SLA.
- Demonstrate excellent service request handling from other parties within SLA.
- Demonstrate excellent efficiency in automating tasks and reducing manual effort.
- Demonstrate excellent implementation of a comprehensive monitoring system to detect issues early and proactively react
- Demonstrate excellent curiosity to find out and review root cause analysis
- Demonstrate excellent reviewing system performance and come up with an action plan.
- Demonstrate excellent problem-solving and come up with an action plan
- Demonstrate excellent reviewing change activity in production
- Responsible on handling incident & problem resolution
- Responsible on deployment activity
- Enable automation prosess on each product
- Understand customer (internal & external) needs and deliver the expected outcomes.
- Execute of plans and strategies.
- Faster a customer-focused working environment with clear responsibilities and expectation.
- Creating and execution deployment strategy
- Establish and maintain active and constructive relationships with other team in the organization. (internal)
- Risk/Findings audit to be fulfilled
- Perform support good corporate governance in their specific areas of work.
Qualifications :
- Proven experience as SRE / IT Support / Application Support / System Engineer or similar position at least 5 years' experience.
Knowledge
ISO 8583
Cloud Technology
RestAPI
Networking
Postman / API testing
ITIL v4 / IT Service Management
Agile Methodology
Financial Digital Product (Biller, disbursement, virtual account, QR)
Non-Technical
Learning skills
Risk Analysis
Reporting and emergency response planning
Strong relationship management
Excellent communication and interpersonal skills
Strong motivational and empowerment skills
Commitment and reliable
Outstanding organizational and leadership skills
Take initiative and remain calm under pressure
Technical
Database System (Oracle DB/ Maria DB/ Postgress)
Docker
Kubernates
Windows
Linux
SQL Query
Elastic, Logstash, Kibana (ELK)
CI/CD
Scripting (bash/python)
