Senior Sales Manager

We're looking for a Senior Sales Manager to proactively acquire new enterprise merchants and drive revenue growth for our D-Banking platform in Indonesia.

DOZN deploys banking infrastructure, including Virtual Account, Host-to-Host corporate banking, QRIS, Direct Debit, and cross-border FX, inside partner banks and under the bank's own license and brand. Building those rails is only half the business. This role owns the demand side by bringing corporate clients and merchants with collection, disbursement, and reconciliation needs onto our partner banks' platforms.

This is a hands-on, field-oriented sales leadership role. You will build and execute acquisition strategies, monitor revenue and transaction performance daily, move quickly to investigate commercial issues, and work directly with merchants, partner banks, Solutions Engineering, and our HQ teams in Korea to resolve them.

What You'll Do:

•    Proactively source and acquire new enterprise merchants across priority industries, building a qualified pipeline from first contact through signed contract and active transactions

•    Develop and execute practical sales strategies for priority segments and accounts, translating revenue targets into clear account plans, outreach actions, timelines, and ownership

•    Own the full sales cycle end to end, covering prospecting, discovery, solution framing, commercial proposal, pricing negotiation, contracting, onboarding, and handover to implementation

•    Monitor daily revenue, transaction volume, conversion, and pipeline performance; identify underperformance, stalled opportunities, or transaction declines and determine the underlying cause

•    Act quickly when revenue or merchant issues arise, engaging merchants and partner banks directly - including on-site visits when needed - and coordinating the right teams until the issue is resolved

•    Manage individual and team sales performance through clear targets, activity and conversion metrics, regular pipeline reviews, coaching, and concrete recovery actions when results fall behind plan

•    Translate client pain points, such as VA reconciliation, settlement timing, multi-bank collection, payout automation, and cross-border settlement, into a specific D-Banking solution with Solutions Engineering support

•    Prepare and defend commercial proposals, pricing schedules, and term sheets; structure deals with the partner bank as licensed principal and coordinate NDA and PKS execution with Legal

•    Stay involved through technical discussions, onboarding, go-live, and early transaction ramp-up; maintain accurate CRM and forecasts and report material client objections, competitor moves, and commercial risks

What We're Looking For:

• Minimum 8 years of professional experience in B2B sales or business development, including at least 3 years in payments, fintech, or bank transaction services
• Proven track record of independently generating pipeline, acquiring new enterprise merchants, and closing deals with measurable revenue or transaction-volume results - not primarily managing inbound leads, renewals, or existing accounts
• Demonstrated ability to build and execute sales strategies, manage sales performance, and turn targets into specific actions for both individual contributors and the wider sales team
• Highly hands-on and field-oriented, with the urgency to meet clients, follow up persistently, investigate issues personally, and unblock stalled opportunities rather than waiting for others to act
• Strong analytical ability to monitor revenue and transaction trends, identify gaps or anomalies, diagnose commercial and operational causes, and drive corrective action
• Working understanding of Indonesian payment rails, including Virtual Account, BI-FAST, QRIS, Direct Debit, disbursement, settlement, and reconciliation mechanics
• Native-level Bahasa Indonesia and professional proficiency in English, with the communication and leadership skills to work effectively with clients, partner banks, local sales teams, and Korea HQ
• Willingness to travel domestically for client and partner-bank meetings; experience with aggregator, PSP, or vendor-to-bank models and familiarity with relevant Bank Indonesia regulation are advantages