Senior Hostes / Guest Relation
IDR4.000.000 - 5.500.000/BulanBonus IDR3.000.000 - 5.000.000/month
Hotel, Restaurant & Travel
Penuh Waktu · Kerja di kantor
5 - 10 tahun pengalaman
Lowongan ini telah ditutup
Persyaratan
Kerja di kantor
5 - 10 tahun pengalaman
Minimal Sarjana (S1)
25-30 tahun
Perempuan saja
Loker ini dikelola oleh
Izzy Social Club Bar Gunawarman
Online 10 jam yang lalu
Skills
Deskripsi pekerjaan Senior Hostes / Guest Relation Izzy Group
Job Descriptions
• Ensure clients are properly greeted upon their arrival
• Manage the front desk by receiving incoming calls, greeting and attending to customers
• Inform guests about the availability of tables and direct them to the tables
• Keep records of guests who visit the restaurant
• Assist customers with answers to queries, and offer solutions to issues within their capacity
• Collaborate with other restaurant staff and the management to ensure that customer complaints are properly attended to in a timely manner
• Ensure that clients make payment for services before they exit the restaurant
• Keep clear records of down payments received and make detailed notes of balance payments
• Fill up report on customers spending every night with details to recognize customers behaviour on spending and preferences
• Check Guest Relation’s emails and respond to them accordingly; draw the attention of management to certain mails when necessary
• Ensure all of the broadcast blast and personal chat delivered properly to the guests
• Communicate with other staff, such as informing details of clients’ bookings, needs and complaints.
• Interacting with customers
Job Requirements
• Minimum Diploma Degree from an academy. With Maximum age of 30 years old
• Minimum 1 year of experience in administrative, secretarial fields, and operational office
• Excellent communication skills in English & Bahasa
• Good knowledge of Microsoft Outlook, Word, Excel, Power Point
• Confident, has sense of leadership, detailed, dependable and hard worker
• Must have experience in hospitality industry
Tips Aman Cari Kerja
Pemberi kerja yang benar tidak akan meminta akun Telegram, top-ups atau pembayaran dalam bentuk apapun. Jangan berikan kontak pribadi, informasi bank, maupun kartu kredit kamu.
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