Persyaratan
Tunjangan dan keuntungan
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Jam kerja fleksibel
Productivity curve is not something steady and consistent as it depends on each person's unique traits and preferences. At our company, as long as your team is in sync and your goal is hit, you can flexibly decide when you want to work.
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Opsi kerja jarak jauh
Thanks to technology, we no longer have to be physically present at the office to be productive. Joining our company allows you to work anywhere without place-constraint.
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Asuransi kesehatan
To ensure your health and wellbeing, you have various medical plans to choose from depending on your situation and unique needs. From partial up to full medical coverage, we got you covered.
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Pengembangan profesional
Every employee is an invaluable asset to any team; that's why we want to help you grow. Level up your skills and expertise through our professional co-development programs with notable organizations. We will cover the cost.
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Skills
Deskripsi pekerjaan Senior CRM Executive Revou
- Plan, develop, and improve automation flow and email content to increase the conversion rate
- Analyze data to identify key opportunities to improve the performance
- Personalization of each customer lifecycle to deliver more personalized emails based on the user segments and drive up the conversion rate
- Constantly review email performance to advise the business on CRM performance and provide fact-based recommendations.
- Plan and execute email campaigns and new automation with Junior CRM
- Work closely with other departments to create a CRM strategy that works across the board
- Assist with overall strategy and initiatives to boost the loyalty program
- Understanding key customer needs and addressing these
- Minimum of 1-year experience as CRM in tech startups
- Have experience with lead generation business
- Strong analytical & problem-solving skills - good with data and able to come up with practical solutions
- Proven track record of executing successful CRM strategies - you can showcase your experience of improving performance with your strategy.
- Hands-on experience with email marketing platform - adequate with email marketing platforms and able to build advanced automation
- Good copywriting skills - able to make good converting copies
- Experience with loyalty programs is a plus - having experience in increasing the performance of loyalty programs will be an advantage
- Consumer service obsessed - uses and loves to see how brands are communicating with customers and comes with ideas and inspiration on how we can improve our approach
- Fast learner - you will be dealing with a lot of data from different sources and you need to grasp it quickly.
- Data-driven mindset - proven ability to perform relevant data analyses, draw key insights, and use data to form and execute a strategy
- Growth mindset - willingness to learn and improve. You are unhappy with business as usual, you are constantly looking at new opportunities to improve the efficiency and effectiveness of your work and how things are done.
- Confident with your time and project management skill - You will be working with multiple stakeholders at the same time including but not limited to your team and other project owners on a daily basis. So you will need to be able to manage your time between operational tasks and continuous improvement.
- Experience working in a high-paced environment that iterates on weekly or monthly cycles rather than semester or annual cycles
- Passionate about education and obsessed about seeing our students succeeding in their careers: we are building a culture of people obsessively passionate about our mission and the impact we can have on the lives of millions of people
- we deeply value employee appreciation and we are going the extra mile to make everyone’s work feel appreciated and valuable
- we are creating a culture of transparency and radical, caring feedback. That is, of radical candor, keep a zero-tolerance for bad management, making coaching and mentoring one of our fundamental value, not only towards our students but also towards our employees. For a more in-depth view of the type of organization we are building, you can read some of our Founder’s thoughts on these topics
- this translates into record- high employee satisfaction (our monthly eNPS hovers on the 70-80 range), very low employees turnover and a disproportionate share of new hires coming from our employees referrals
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