Deskripsi pekerjaan Salesforce Administrator PT Bawana Margatama
Placement on Multifinance Industry, South Jakarta
Qualifications:
- Bachelor's degree in Information Technology, Computer Engineering, Information Systems, or a related field.
- Minimum of 2 years of experience in a similar role.
- Strong understanding of Salesforce Setup, Event Monitoring, and Salesforce Shield.
- Proficient in using standard ITSM platforms such as Jira Service Desk or ServiceNow.
- Experience with monitoring platforms such as Datadog, Splunk, New Relic, or Salesforce Optimizer.
- Familiarity with SOQL queries, API structures (REST/SOAP), and automated log analysis.
- Good understanding of System Monitoring and Incident Management processes.
- Salesforce Certified Administrator (ADM-201) certification is an advantage.
