Deskripsi pekerjaan Sales Staff Grounds Studio
SALES STAFF
Full Time (3-months probation)
JOB SPECIFICATION
- Handle across e-commerce & WhatsApp chats to drive conversion while staying helpful.
- Guide conversations by understanding customer needs and giving product recommendations.
- Follow up on unfinished inauiries and ensure case continuity until resolved.
- Manage basic e-commerce operations during campaigns (storefront, promo, basic ads).
- Monitor Shopee / TikTok Shop / Tokopedia campaigns and report kev actions.
- Collect customer feedback, log daily insights, and provide weekly reports.
REQUIREMENTS
- Experience in e-commerce admin /CS / sales support (fresh grads welcome).
- Strong writing and communication skills.
- Able to work systematically, detail-oriented, and consistent in follow-ups.
- Familiar with Google Sheets.
- Understand basic e-commerce operations and website storefronts.
- Disciplined. responsible. communicative. and emotionally composed.

