Deskripsi pekerjaan Sales Lead Algonova
About the role
Lead, motivate, and support a team of Trial Class Managers and Education Sales Consultants. You will monitor individual and team performance including trial class volume, conversion rates, and revenue. You'll set clear performance expectations, identify performance gaps, and provide actionable coaching and development plans. You will conduct regular 1:1s, performance reviews, and team check-ins while recognizing strong performance and building a positive, accountable, and target-driven team culture.
Key responsibilities
Lead, motivate, and support a team of Trial Class Managers / Education Sales Consultants
Monitor individual and team performance, including trial class volume, conversion rates, revenue, and other key KPIs
Set clear performance expectations and help consultants achieve their biweekly and monthly targets
Identify performance gaps and provide actionable coaching and development plans
Conduct regular 1:1s, performance reviews, and team check-ins
Monitor the quality of trial classes and parent consultations to ensure they meet company standards
Review trial class recordings and provide structured feedback on delivery, communication, sales approach, and parent engagement
Coach consultants on handling parent objections, questions, and concerns effectively
Support the onboarding and training of new Trial Class Managers
Prepare regular performance reports and provide insights on team and individual results
About you
2+ years of experience in sales, education, customer success, customer service, or a related field
Previous experience leading, supervising, or coaching a sales or customer-facing team is strongly preferred
Experience in education sales, EdTech, tutoring, or children's education is a strong advantage
Excellent communication and presentation skills in English
Fluency in Bahasa Melayu is highly preferred
Strong understanding of consultative selling and customer relationship management
Comfortable coaching others on sales conversations, objection handling, and customer engagement
Strong analytical and problem-solving skills, with the ability to work with performance data and KPIs
Highly organized, proactive, and comfortable managing a remote team
Passionate about education and creating positive learning experiences for children and families
