Deskripsi pekerjaan Sales B2B Supervisor PT. Kopi Kina Indonesia
Key Responsibilities
1. Sales & Business Development
- Identify, prospect, and acquire new B2B clients (F&B outlets, corporate offices, hospitality, etc.)
- Develop and execute sales strategies to achieve monthly and annual targets
- Expand Kopikina’s wholesale and private label business
- Maintain a strong pipeline of leads and partnerships
2. Account Management
- Build and maintain long-term relationships with key clients
- Ensure client satisfaction, retention, and repeat orders
- Handle contract negotiations, pricing discussions, and renewals
3. Team Supervision
- Supervise and guide B2B sales team
- Monitor performance, provide coaching, and ensure target achievement
- Set clear KPIs and track team progress
4. Cross-Department Collaboration
Work closely with:
- Marketing team for campaigns, promotions, and lead generation
- Roastery/Production team for stock planning and product availability
- Operations team for smooth order fulfillment and delivery
- Act as a bridge between client needs and internal execution
5. Market Intelligence
- Conduct market research on competitors, pricing, and industry trends
- Provide insights for product development and positioning
- Identify new opportunities (e.g., events, collaborations, new segments)
6. Reporting & Administration
- Prepare regular sales reports, forecasts, and pipeline update
- Maintain accurate CRM data and documentation
- Ensure proper coordination on invoicing and payment follow-ups with Finance
Requirements
- Minimum 3–5 years of experience in B2B sales, preferably in Coffee industry, FMCG, or F&B
- Proven track record in achieving or exceeding sales targets
- Experience handling corporate clients, HORECA, or wholesale distribution
- Strong negotiation and closing skills
- Excellent communication and relationship-building abilities
- Ability to collaborate across departments
- Strong business acumen and problem-solving mindset
- Comfortable working with targets, KPIs, and data reporting
- Experience in supervising or mentoring a sales team is a plus
- Ability to motivate, guide, and develop team members
- Familiar with CRM tools, Google Workspace, and sales reporting
- Understanding of coffee products and industry trends is a strong advantage
- Proactive, target-driven, and highly motivated
- Adaptable in a fast-paced, growing business environment
Nice to Have
- Existing network in F&B / coffee industry
- Experience in coffee roasting, green bean sourcing, or café operations
- Passion for coffee and hospitality
