Deskripsi pekerjaan Sales Admin Travel n Leisure (PT Wyndham Hotel Management)
PRIMARY OBJECTIVES:
As the Sales Administration you will be in a key role that spans the whole Sales Administration department, ensuring efficient running of the Sales Administration for the respective Sales Deck. This role will also assist, and support administration functions of other sales sites where required.
Key Responsibilities: (Include but not limited to:)
- Assist in the preparation of contract paperwork and checking all work for accuracy and compliance of Company policy.
- Assist in retrieving all contract paperwork.
- Ensure accurate data entry of records of all guests, completion of Tours & provide detailed notes in Merlin.
- Support with all general office administration, including ordering collateral, stationery and required office equipment, and management of calls.
- Assist in monitoring the process of recording the distribution of premiums (marketing gifts) to guests.
- Prepare and coordinate welcome packs.
- Answer the phone, transfer calls and take messages as required.
- Be familiar with procedures for Petty Cash and Accounts Payable.
- Assist in providing administrative, accurate written reports to help management track progress.
- Liaise with corporate office on payroll, contracts and direct any staff queries to appropriate departments for assistance.
- Display a high standard of professional and personal conduct
- Assist with the welcoming of tours, and reporting.
- Assist in general administration and other duties that may be required from time to time.
- Display leadership values by ensuring effective communication and respecting your peers and managers. Support others within the team and empower each other wherever possible.
- Efficiently direct any members/guests concerns appropriately and in line with the Company’s Internal Dispute Resolution Procedure.
- Ensure compliance with all legislative and company requirements including the ASIC & AFSL policies and procedures.
- Comply with all Club Wyndham Asiapolicies and procedures.
- Represent Club Wyndham Asiain a professional, courteous, and sincere fashion to foster good working relationships with all our customers/members, internal and external in line with company values.
- Complete other tasks that may be assigned by Management from time to time.
