Deskripsi pekerjaan Revenue Operations Specialist HashMicro
Join HashMicro, a leading AI-native Business Software company transforming how businesses operate. We develop intelligent business solutions that combine powerful ERP, CRM, HRM, and industry-specific software with AI to help organizations automate workflows, improve productivity, and make smarter decisions.
Our latest innovations, HashMicro X and HashyOS, introduce AI coworkers that work alongside teams to accelerate daily operations. From identifying unusual activities and hidden patterns to anticipating potential risks, forecasting future outcomes, and uncovering new business opportunities, our AI helps businesses stay ahead in a rapidly evolving market.
We are looking for a Revenue Operations Specialist to help improve the effectiveness and efficiency of our revenue organization. You will work closely with Business Development and other commercial stakeholders to identify problems, understand their root causes, improve workflows, and implement solutions that create measurable business and revenue impact. The ideal candidate is data-driven, objective, structured, and confident in working with stakeholders, including when changes or new policies face resistance.
Responsibilities:
- Conduct objective and evidence-based of Business Development performance audits.
- Monitor target, achievement, pipeline, conversion, compliance, and performance trends.
- Identify performance gaps and provide actionable insights.
- Support the implementation of new policies and processes.
- Communicate changes appropriately to stakeholders, particularly for Business Development members.
- Help manage resistance and ensure that policies are understood and executed effectively.
- Identify operational bottlenecks and inefficiencies.
- Design and improve workflows across Revenue-related functions.
- Ensure process are efficient, measurable, and aligned with revenue outcomes.
- Manage and optimize the revenue operations process, from lead generation to customer acquisition and retention.
- Assist in any ad-hoc duties.
Job Requirements:
- 1-3 years of experience in Revenue Operations, Sales Operations, Business Operations, Business Analysis, Process Improvement, PMO, Sales/Commercial Analytics, or similar roles.
- Strong analytical, root cause analysis, and problem-solving skills.
- Able to make objective decisions based on data and evidence.
- Good communication and stakeholder management skills.
- Able to handle resistance and influence stakeholders to adopt changes.
- Strong understanding of workflow and process improvement.
- Comfortable using Google Sheets/Excel and working with data.
- Ability to turn data and insights into practical business improvements.
Preferred Qualifications:
- Good English communication skills, both written and verbal.
- Experience in ERP, B2B SaaS, or other technology companies.
- Experience creating dashboards, reports, or performance tracking.
- Familiarity with CRM systems and sales processes.
- Good understanding of business and revenue metrics.
- Experience supporting process or organizational changes.
