Deskripsi pekerjaan Restaurant Supervisor The Pizza Company Indonesia
Responsibilities
- Supervise and coordinate the daily operations of the restaurant to ensure high service standards and customer satisfaction.
- Lead, train, and motivate restaurant staff to maintain performance and promote professional growth.
- Monitor and maintain compliance with health, safety, and sanitation regulations.
- Handle customer inquiries, complaints, and feedback promptly and effectively to enhance guest experience.
- Responsible for monitoring floor operations and supervising kitchen preparation, with a specific focus on the dough and cold kitchen sections
- Assist with inventory management and ordering to ensure adequate stock levels and minimize waste.
- Collaborate with kitchen and management teams to streamline operations and improve service delivery.
Requirements
- Minimum of 2-3 years experience in restaurant supervision or management within the Food & Beverages industry.
- Strong knowledge of food safety standards and health regulations.
- Excellent leadership and interpersonal skills with the ability to manage and motivate a diverse team.
- Exceptional customer service skills and ability to handle difficult situations diplomatically.
- Proficient in scheduling, inventory control, and staff management software.
- Ability to work flexible in shifting, weekends, and holidays as required.
- High school diploma or equivalent; a degree or certification in hospitality management is a plus
