Job Requirements
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Skills
Job description for Research and Account Leader at Kompa Group
- Project Management: mainly be in charge of client-facing & consulting
- Identify clients’ Business objectives, and turn them into Research objectives and consult the clients about how Kompa solutions can help them.
- Proactively engage, and brainstorm with business partners to drive those findings/ insights into actionable recommendations.
- Work proactively to ensure all research papers are driven by real and clear facts & figures.
- Leading the workflow across departments with an aim to solve a problem.
- Timely consult clients to handle a crisis with Kompa services. Present and answer persuasive inquiries related to projects and categories.
- Maintain professional client service manners through periodic (monthly…) meetings to update the clients’ needs and modify report templates accordingly.
- Be responsible for the success rate of contract renewal, up-selling and monitoring proposal writing for pitching new business.
- Developing team members qualified for company business needs such as assigning jobs, managing team workload and performance, giving feedback to team members in a timely manner periodically.
- Guide and supervise team members to do project briefs in order to collect, optimize data, methodological design for research projects.
- Plan and execute training activities periodically
- Supporting team member to solve difficulties; listening to team member difficulties and motivating them.
- At least 3 years’ experience in a research/insight role or related position.
- Having experience in social listening is an advantage.
- Working at an agency is a plus.
- Be convenient for analyzing a variety of data types (number, text, image…) analysis. Qualitative and quantitative research understandings.
- Be organized and able to work under high pressure. Strong sense of client service, with the ability to handle daily requests & maintain client relationships.
- Excellent problem-solving, communication, teamwork skills and the confidence to lead and motivate a team.
- Proficient in English (both speaking and writing).
- Proficient in office informatics, especially Excel and PowerPoint.
- Being responsible and able to work overtime when required.
- 100% salary during probation.
- Working Monday - Friday.
- Company trip, team-building and other social activities.
- Work from home policy
- Salary bonus, performance review
- Gift on holidays, birthday
- 13th-month salary
- Training-on-the-job
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