Deskripsi pekerjaan Receptionist PT. Smile Lab
(URGENTLY NEEDED) We are seeking a friendly, organized, and professional Receptionist to join our dental clinic team. A Dental Clinic Receptionist is responsible for providing front-desk support and ensuring smooth daily operations at the dental clinic. This role involves greeting patients, managing appointment schedules, handling administrative tasks, and delivering excellent customer service.
Key Responsibilities:
1. Greet and welcome patients warmly upon arrival.
2. Manage appointment scheduling and coordinate with dental staff.
3. Answer phone calls, respond to emails, and address patient inquiries promptly and professionally.
4. Maintain and update patient records accurately in the clinic’s management system.
5. Handle billing and payment processing as needed.
6. Ensure the reception area is clean, organized, and presentable.
7. Assist with administrative tasks to support clinic operations.
8. Communicate effectively with dental professionals and other team members.
Job Qualifications :
1. Prior experience as a receptionist, preferably in a dental or healthcare setting.
2. Excellent communication and interpersonal skills.
3. Strong organizational and multitasking abilities.
4. Proficiency with office software and appointment management systems.
5. Friendly, patient-focused attitude with a professional appearance.
6. Ability to handle confidential information with discretion.
