Receptionist

Job Description:

• Greet and assist patients with a warm, friendly, and professional attitude.
• Manage appointment scheduling and patient registration.
• Handle patient inquiries, phone calls, emails, and WhatsApp messages.
• Prepare invoices, record payments, and support basic front office administration.
• Assist in preparing simple daily appointment schedule reports for management.
• Coordinate with medical, finance, and administrative teams to ensure smooth daily operations.
• Ensure compliance with service standards and patient confidentiality.

Qualifications:

• Minimum Diploma (preferably in Administration, Hospitality, or Communication).
• Minimum 1 year of experience as a Frontliner/ Receptionist/ Customer Service.
• Well-groomed with a professional manner, strong communication skills, and service-minded.
• Basic English proficiency (fluency is an advantage).
• Attention to detail, multitasking and good organization
• Professional, friendly attitude, interpersonal skills
• Able to operate computer & basic office applications (Word, Excel, Powerpoint).