Quality Assurance Biller

Open for Fulltime experience and Internship

What you'll do

Testing & Quality

• Perform manual testing to ensure features, application flows, and business processes work as expected
• Create, execute, and maintain test cases, test scenarios, and test checklists based on requirements
• Find, document, and communicate bugs and defects clearly, completely, and in a structured way
• Run re-resting and regression testing after fixes to ensure no other feathures are affected
• Conduct end-to-end testing across PPOB, top-up, and other digital service transaction flows

APIs & Data Validation

• Test APIs using tools like Postman to verify request, responses, and business logic
• Validate transaction data, transaction status, callbacks/webhooks, settlement, and basic reconciliation
• Validate intergrations between consumers, billers, super billers, suppliers, and external partners
• Ensure partner intergrations run stably, consistently, and per technical documentation

Collaboration & Monitoring

• Work with internal developers to clarify requirements, reproduce issues, and validate fixes
• Communicate and coordinate with external partner teams during integration and troubleshooting
• Use Datadog for application monitoring, log checks, tracing, and alerts (we'll teach you if you're new to it)
• Support root cause analysis for issues in the system and in transactions

Release & Process

• Ensure product quality before deployment to staging and production
• Support the UAT (User Acceptance Testing) process when needed
• Document testing results and deliver testing reports to relevant stakeholders
• Contribute to QA process uimprovements to raise testing quality & efficiency
• Maintain system qualty, stability, and reability in a fast-moving, dynamic enviroment

NICE TO HAVE

• Experience in PPOB, Payment Gateway, Fintech, E-Wallet or Telco industries
• Understanding of transaction business flows - mobile credit, data packages, PLN, PDAM, BPJS, e-money, and other digital products
• Familiarity with REST API, JSON, HTTP status codes, callbacks/webhooks, and authentication
• Comfortable using Postman or similiar tools for API testing
• Basic SQL knowledge for data validation
• Experience with monitoring tools such as Datadog, Grafana, Kibana, of similiar
• Strong analytical skills, attention to detail, and clear communication with internal teams and external partners