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Deskripsi pekerjaan Product Marketing Sharkmind
- Responsible for introducing new products or improving existing products by communicating product values to the consumer community.
- Deeply understand a product skincare and able to communicate to society in an easy way effective.
- Have a deep understanding of skincare market, industry, people behavior and can analyze the market or what market needed.
- Can do customer research, audience, behavior and product research.
- Conduct routine and periodical training about product knowledge and products communication to staff, SPG, etc
- Evaluate, assess, improve staff ability to product knowledge and market knowledge.
- Building a CRM system for customers loyalty and brand building.
- Build customer trust, loyalty & conversion with repeat orders.
- Handle customer care & lead customer services.
- Proven experience in the same field (1 year)
- Excellent written and verbal communication skills
- Understand the product, market, industry and behavior in the field of skincare.
- Understand the function of skincare products along with effective ingredients and combination.
- Have people skills for training, hospitality, and problem solving.
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