Deskripsi pekerjaan Product Manager PT Evo Shine Indonesia
Product Sales Manager is responsible for managing product strategy, technical performance, and the quality of tire products.
This role serves as a key liaison between technical teams and the commercial team (Sales), while also providing technical support and training to dealers, distributors, and customers.
Key Responsibilities :
- Manage product strategy and the product development roadmap.
- Act as a bridge between technical teams and the commercial team (Sales) to ensure alignment.
- Conduct product quality analysis, including warranty claims, product returns, and failure investigations.
- Perform tire wear and damage analysis to identify root causes and improvement opportunities.
- Provide technical support and deliver training to dealers, distributors, and customers.
- Coordinate with global teams/principals regarding technical issues, product improvements, and alignment with quality standards.
- Support continuous improvement initiatives to enhance product performance and customer satisfaction.
Qualifications :
- Ability to deliver technical presentations and training effectively.
- Experienced in preparing technical reports and documentation.
- Bachelor’s degree in Engineering (Industrial Engineering, Mechanical Engineering, or Physics).
- Fluent in spoken and written English.
- Minimum 8–10 years of experience in technical, warranty, or quality roles, preferably within the tire or automotive industry.
- Strong knowledge of tire construction, product performance, tire testing, and wear & damage analysis.
- Proven experience in handling product quality issues and warranty claims.
- Skills & Competencies
- Strong analytical and problem-solving skills.
- Excellent communication skills and ability to work cross-functionally.
- Ability to deliver technical presentations and training effectively.
- Experienced in preparing technical reports and documentation.
